Our Shipping and Arrival Times
Here at Out Of The Box Parts our Goal with Shipping is to get you your parts in the Time Frame to which you need them. We offer multiple Shipping transit Times that depend on your location in relation to our shipping warehouse. Our warehouse is located in Sarasota FL so shipping addresses that are closer to us will have very fast and affordable shipping options, and even locations across the country and across the world will be offered competitive shipping speeds and costs, with Express Shipping options (if available) in case the parts are needed ASAP.
Orders placed before 4:00pm EST will usually ship same day, and any orders placed after 4:00pm EST usually ship out on the next business day (Mon-Fri) or Saturday. You will receive a tracking number to your email when the order is shipped, orders typically take 2-5 business days to be delivered.
How Do We Ship?
Economy Shipping Method- Orders may Ship via FedEx or UPS. Your shipping method should display an accurate shipping date estimate based on transit times to your location. Please provide the necessary address information to successfully complete and process your order based on which shipping method was selected (We cannot ship to PO Boxes).
Our Packaging Practices
One of our greatest goals as an internet retailer is to package your items for arrival in the same condition as if you took them off a shelf at a brick and mortar store. That being said sometimes packages much travel great distances and may not always be handled with the same care. If your package arrives and there appears to be obvious damage to the exterior of the package, make note to your delivery driver. We would request to be notified immediately. Customer Service and Satisfaction are Top Priorities of ours. We typically would request a picture to be taken of the damage to the package before opening to inventory the items. Give us a call or send us an email so we can work with you to ensure that all your items are present and in perfect condition. We are here to assist you with this process. If items arrive in a compromised condition, we will address the issue in order to get you the parts you ordered in a timely manner.
Our Hassle Free Return Policy
We want the return process to be as simple as possible. You are welcome to return any items in brand new and unused condition within 30 days of receiving your items. Simply repackage your order, include a written or typed out explanation of your return and contact information for processing. You are welcome to use your return towards the purchase of additional items. All returns will be processed within four days of arrival to our location. Keep in mind to repackage items safely to prevent damage in shipment. Also, use a notable service such as Fed Ex, USPS, or UPS that will also provide you with tracking information.
For any further Questions contact our Sales Team by email: [email protected]